Current installation
Open the license and updates menu inside Media Organizer to see whether this installation is active and how many of the two device slots are in use.
License management
Manage your Juicy license.
The license and updates menu inside Media Organizer shows entitlement, activation count, device name, offline validity, update status, and controlled deactivation actions.
Deactivate safely
Use Deactivate this device before moving the license to another computer. Deactivation requires an online connection and immediately frees the slot.
Reinstall or download again
Use the secure link from the license email. If it has expired, request a fresh private link from the downloads page.
Lost device
Contact Juicy support with the order email and a masked license reference. Never send the full key.